Introduction:
Sancheti Tea and/or its affiliates (“Sancheti Tea”) provides website features and other products and services to you when you visit or shop at www.Sancheti Tea.com, to use our products or services. Sancheti Tea provides the services subject to the following terms and conditions. By using Products or Services through www.Sancheti Tea.com, you willfully out of free will unconditionally agree to these below conditions.

Privacy:
Please review our Privacy Policy, which also governs your use of all information (whether personal or public).

Electronic Communications:
When you use any of Sancheti Tea service or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail/text message. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright:
All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of Sancheti Tea or its content suppliers and shall be protected and governed by laws of the land in India. All unwarranted copies of content is strictly prohibited and illegal.

Trademarks:
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service mark of Sancheti Tea or its affiliates or its content suppliers but you by availing of the services do not get any right for copying or using the same.

Your Login Account:
If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility of authenticity of the information and for all activities that occur under your account or password. However, Sancheti Tea reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

Risk Of Loss:
All items purchased through electronic mode through this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (shipping partner) for dispatch.

Shipping Policy:
1. Order placed post 6:00 pm, will be processed for dispatch within 24 hours.
2. Order placed post 6:00 pm on a Saturday will be processed for dispatch on Monday evening.
3. Shipping address, pin code & contact information should be correct and any delay in delivery due to any incorrect information would be the sole responsibility of the customer.
* Within the City – 3 Working days.
* Within Zone – 4 Working days.
* Within Metro cities – 5 to 7 Working days.
* Tier 1, 2, 3 cities – 5 to 7 Working days.
* Special destinations – 8 to 9 Working days
* For Liquid items – 5 to 7 working days.

Returns, Refunds And Title:
Sancheti Tea will take the return of the product in case of only expired product or above shelf life. In this case, we will refund the entire amount deducting the fixed shipment charges into your store credit for future purchase.
Any kind of return regarding product quality and packaging will be sole discretion of Sancheti Tea and will be considered only after proper checking and required proofs submitted by the customer. Any kind of complaint regarding the product and shipment will be sent on [email protected] with product details, shipment details, payment details and necessary photographs.
All the queries will be questioned and answered via email on [email protected]

Disclaimer Of Warranties And Limitation Of Liability:
THE SANCHETI TEA SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE SERVICES ARE PROVIDED BY SANCHETI TEA ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SANCHETI TEA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SANCHETI TEA SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SANCHETI TEA SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SANCHETI TEA SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SANCHETI TEA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SANCHETI TEA DOES NOT WARRANT THAT THE SANCHETI TEA SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SANCHETI TEA SERVICES, SANCHETI TEA SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM SANCHETI TEA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SANCHETI TEA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY SANCHETI TEA SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY SANCHETI TEA SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Disputes:
Any dispute or claim relating in any way to your use of any SANCHETI TEA Products / Service, or to any products or services sold or distributed by SANCHETI TEA or through [email protected] will be subject to the exclusive jurisdiction of the court of Bikaner.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

Minimum order:
Any order of Rs 300 and above will be accepted only. It is inclusive of all taxes and packaging. We Currently ship products free of charge.

Offers:
10% Off is applicable on Combo Packs Only. This offer is not applicable on the purchase of cookies. We Currently ship products free of charge.

Shipping Policy
Currently, we do not charge anything for Shipping. It’s free !!

Delivery Schedule :
* Within the City – 3 Working days.
* Within Zone – 4 Working days.
* Within Metro cities – 5 to 7 Working days.
* Tier 1, 2,3 cities – 5 to 7 Working days.
* Special destinations – 8 to 9 Working days.
* For Liquid items – 5 to 7 working days.

Due to movement restrictions during this pandemic, some of our deliveries may get delayed. We thank you in advance for your understanding and support.

Payments:
We support the following payment options at Sancheti Tea.com:
1. Credit Card
2. Debit Card

There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out. If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at [email protected]
In case of a payment failure, please retry ensuring: Information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on [email protected] with your order number for any clarification.